Motion detector does not respond after resetting the parameters.

If pet doors are shipped before October 2013, it can happen in certain rare cases, that motion detectors on the inside and outside do not work properly after resetting the parameters to the factory setting (see manual 9.9.1) or after resetting your settings (see manual 9.9.2). So the petWALK pet door does not react to movement any more. This error can be corrected very easily by switching the pet door to the operating state Sleep (press RED button on the remote control; the mode icon will glow RED), and then switch off the power supply (pull the plug or switch off the fuse by using a flush-mounted power supply). After a few moments, you can connect the pet door to the power supply and start the operation. Both motion detectors will respond as usual.