• petWALK @ The Pet Show

    Meet petWALK at the Pet Show 19-20 August 2017, The Kennels, Stand 50.
    Bring your dog along and test with him the unique petWALK door!
  • petWALK is expanding to Romania!

    petWALK has been working with its first distributor Mara Agrotechnik in Romania for two months already and is looking forward to persue a close collaboration in the future!
    To enhance their product knowledge, the team from Mara Agrotechnik came by our headoffices in Ternitz, Austria, for a detailed on-site training.

  • petWALK @ Passive House Conf 2017

    The 21st International Passive House Conference took place in Vienna this year and petWALK had to be part of it!
  • Smart doors for "huge" walls

    petWALK öffnet Türen

    We don't build walls. We open doors for pets

    You can't always get what you want, but if you try sometimes you get what you need.
    If you get a wall soon, you might need a door. We are happy to help! ;-)

    petWALK doors can easily be installed almost everywhere even into walls up to 1 meter thickness.
    Here's explained how easy it is.

  • Exquisite Country House (York, GB)

    petWALK - Very Britsh Entrance petWALk door in York(GB) - Inside view Zita with the portrait of her ancestor
    • Location: Living Room
    • Mounting Type: Wallinstallation
    • Requirements: Airtightness
    • Customer Comment:

      Jimmy, a black and tan Jack Russell, Zita, a tiny toy dog and Alice, a mongrel and their friends are probably one of Britain’s happiest rescue dogs. They already had an electronic sliding door, which they didn't like and which was too small for Linda. As you see they immediately enjoyed their new tailor made petWALK door.

    • The befitting outside with the royal coat and the family crest printed on the door cover matches the aristocratic manor, while on the inside a cheerful picture seamlessly integrates the door into the existing photo gallery.

  • The petWALK spring collection 2017 just arrived!

    petWALK Spring Collection

    "Rose Quartz" and "Serenity" are our colors of spring.

    They demonstrate the balance between the spring warmth of pink colour and the peace and serenity of the cool winter blues. The pastel shades of the year bring peace into your home and block the noise, the stress, the hectic pace out.

    Serenity brings the quiet blue of the profundity of life to the surface and convinces with gentle harmony and at the same time acts as an exciting eye-catcher. Rose Quartz is like the warm sunset or the rosy cheeks after a long winter walk: Pink means life, joy and fun.

    As motives we have chosen the spring sun that awakens the nature with its powerful rays, the first delicate green leaves on the trees and a happy little bird, which wakes us with his song to a new day.

  • The acrylic glass covers look scratched and green

    petWALK - remove protective foil
    • I just received the acrylic glass covers for my petWALK door. Now I'm disappointed, because they look green and shabby! What to do now?
    • Acrylic glass covers have a sensitive surface. In order to protect them from being scratched during processing and delivery, they have a protective foil on both sides.
    • If you have received a delivery which visible scratches and a strange colored surface, it is likely the protective foil and not the acrylic glass.
    • For installation initially remove only the protective foil on the printed page before pressing it onto the adhesive pads.
    • Remove the protective film on the other (outer) side only when you have finished all the work.
    • Pull the film slowly and carefully starting from one corner. After removing the protective film can no longer be used, since it is destroyed. The protective foil can be disposed like other packaging films in the household waste.
  • petWALK goes Italy!

    petWALK arriva in Italia

    Start is from November 3rd to 5th at the Sicurezza, the international top event for security and fire protection at booth 22-24 in Milan, where petWALK shows that freedom for pets and home protection is no longer a contradiction.

    More information on this topic can be found here.

    petWALK - la nuova libertà!

  • What can I do, if the door doesn't recognize the implanted transponder?

    In the use of the supplied RFID transponder might not be an acceptable alternative, implantation of an additional chips might be an option.

    In this case, please test the chip before it is implanted. Once implanted it might be necessary to register your pet in various positions in front of the door, as the door reacts on the chip that responds first and in certain occasions the old one might still be quicker.

  • RFID access control

    RFID access control


    • petWALK pet doors use RFID technology for contactless access control. But what is it and how does it work?
    • In this post we try to answer this and many other related questions.

    What is RFID?

    • The abbreviation RFID stays for radio-frequency identification, which means identification by electromagnetic waves".
    • RFID enables the automatic identification and localization of objects and living beings.
    • An RFID system consists of a transponder, the microchip which is located on or in the object or living organisms, and includes an identifying code and a reader for reading this code.
    • The micro chipp in your pet is a tiny implant, about the size of a grain of rice, which your vet injected painlessly under the skin.
    RFID Impant-Transponder

    How does RFID work at petWALK?

    • Once the petWALK pet door recognizes your cat or dog and access control is enabled, the built-in RFID reader is turned on and the RFID antenna is activated in the middle of the door leaf.
    • The microchip in or on your cat or dog has no battery, but is powered by the antenna in the petWALK petflap with energy.
    • Once the chip receives enough energy, it starts transmitting his identification as a radio station on a certain frequency.
    • The petWALK animal door is listening now for about 10 seconds (orange flashing lock icon) on that frequency, and once it detects a known chip, opens the door.

    How to use RFID access control

    • The following video explains how to activate and setup the RFID access control.

    Possibilities and limitations of RFID

    • The petWALK pet door is compatible with all standard animal identification chips in accordance with the ISO standard 11784/11785 FDX-B.
    • However, this technology dates back from the 70s and has been standardized almost 20 years ago (1996). It is hopelessly outdated and has a number of annoying limitations. Nevertheless it is normally enough to use such implanted chips as a key for the petWALK flap.
    • However, as a pet door manufacturer we have no influence on the quality of the transponder in your cat or dog and therefore can't give any warranties with respect to the function or range.
    • We therefore recommend to test with your own pets if detection range is sufficient before installation. Shouldn't it be possible to learn the tag or the distance too limited, it is not a malfunction of the device, but a technical limitation of the ID chips.

    How far is the detection range?

    • The typical reading distance of well-tuned implanted chips is approximately 10 cm up to 20 cm. The included small colar tags should provide a reading distance of at least 15-25 cm, the big transponders at least 20-30 cm. In learning mode, the distance usually is half the normal reading distance.
    • The actual achievable range is dependent on many factors. The biggest challenges are the power supply of the transponder, the transmission frequency and the position of the transponder towards the antenna.
    • On the first point, there are legal provisions, how much energy is allowed to be sent by the antenna without interfering with other electronic devices EMV standard). Depending on the quality of the chip in or on your pet it needs more or less energy to activate itself. If it needs more energy it need to get nearer to the antenna. The principle is called inductive coupling. The distance between the two coils is the wireless transmission link and should be minimized. The greater the distance of the two coils the flux leakage is massively increased, so that the inductive coupling is reduced and the efficiency deteriorates. Typical distances, which can be bridged by this method are approximately the coil diameter up to twice the coil diameter. The coil diameter of the transponder in your pet is only a few millimeters, so the theoretically achievable distance is also limited to a few centimeters. This is also the reason why the much larger compared collar tag works so much better.
    • The second challenge is the correct transmission frequency. Although this is defined in the standard and the petWALK pet door adheres very closely to it (it is adjusted daily). But specially implanted chips often exhibit considerable variation, which means that they do not send on the agreed frequency. One can imagine as if you were listening to a radio program with a mistuned radio. There is noise and you can hardly hear anything. Only when the signal becomes stronger, which means your pet gets closer to the antenna, one can recognize the data.
    • The third factor is the position of the transponder in the electromagnetic field. This means, as the chip that looks like a grain of rice, is aligned with the antenna in the door leaf. It works best when it stands normal to the door leaf and very poor when he is in a parallel position. This has physical reasons (magnetic field of coil) through the construction of the implanted transponder. This fact has a dramatic impact on the read range of works great not to.
    • To maximize the reach petWALK doe not read the numerical value of the chips, but analyzes the frequency spectrum of the chip by means of complex mathematical methods and compares it with previously stored patterns.
    • The range of the chip can not be changed on the door.

    What should you look for when implanting?

    • Positioning:
      Typically, an identification chip is implanted by a veterinarian into the left neck. For use with a petWALK pet door it would be beneficial if this were as far forward as possible closely behind the ear. It is also helpful if the veterinarian injects the chip in a way that it lies horizontally. That way the chip can absorb most of the energy and can start sending earlier.
    • Implant:
      We recommend to test the microchip prior to implantation at our door. It should be noted that the chip is in the syringe very well shielded by the metal needle. If, however, the syringe with the tip forward moved toward the door leaf, the chip should be able to be detected in 3-5 cm distance. If successful, the chip will work in the animal body before our pet door. Of course, you pet might still have to practice a bit to get to the appropriate part of the body as close as possible to the door. Usually your pets are quite smart and learn very quickly. The range depends on the quality of the transponder. Usually transponder from brand manufacturers such as by Virbac of "Back Home Biotec" work very well.


    • What can I do, if the door doesn't recognize the implanted transponder?

      In the use of the supplied RFID transponder might not be an acceptable alternative, implantation of an additional chips might be an option.

      In this case, please test the chip before it is implanted. Once implanted it might be necessary to register your pet in various positions in front of the door, as the door reacts on the chip that responds first and in certain occasions the old one might still be quicker.

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